Baicheng. com travel network

On March 1st, recently, Baicheng Travel Network, an overseas travel service agency, issued an internal notice. Due to the influence of COVID-19's popularity, the funds could not maintain the company's continuous operation, and it was decided to close the company and start liquidation preparations. Let's introduce Baicheng Travel Network to you below.

In addition, the notice also mentioned that the company will carry out comprehensive after-care treatment. Due to the shortage of funds, employees will be paid 100% salary in January on March 10, and no longer pay five insurances and one gold and salary for employees.

The reporter noticed that the official website of Baicheng issued a notice of leave to strengthen the prevention and management of novel coronavirus and effectively prevent the spread of virus. Its company temporarily took a leave until March 1 and March 2, and did not accept new visa orders during this period.

According to public information, Baicheng Travel Network was established in 2000, and its main business is overseas travel O2O service enterprises, mainly engaged in online visa business, tourism and holiday service, destination service and corporate international business travel business. It is one of the largest online visa service organizations in China.

It is understood that Zeng Song, founder, chairman and CEO of Baicheng Travel Network, founded Huayuan International Travel Service, one of the three largest wholesalers of overseas travel in China, and officially took the helm of Baicheng Travel Network in 2012. Baicheng Travel Network once refused to fully refund the visa service fee in 0 yuan and launched price competition with the mobile phone process, and the number of overseas tourists served exceeded 1 million annually.

In March, 2008, Baicheng Travel Network won the A-round investment of Fidelity Asia and Yinruida, and in March, 2014, Ant received the B-round financing of about $20 million. In July, 2015, Baicheng Travel Network advocated the completion of the investment led by Qianhe Capital, and paid attention to the financing of 200 million yuan invested by emerging investment institutions such as capital, pig capital and Boya capital.

According to the 2018 semi-annual report submitted by Baicheng Travel Network, Hangzhou Ant Venture Capital Co., Ltd. holds 16 shares. 47% is the second largest shareholder.

In April 2016, Baicheng successfully listed on the New Third Board, becoming the first outbound travel stock of O2O. However, after landing on the New Third Board, Baicheng's operating conditions were not optimistic. From 2013 to the first half of 2018, Baicheng's tourism net profit was in a loss state, with losses of 17.61 million yuan, 36.63 million yuan, 39.35 million yuan, 45.11 million yuan, 27.95 million yuan and 12 million yuan respectively.

On July 18, 2019, Baicheng Travel announced the suspension of signboards on the New Third Board.

Discussion on the word-of-mouth and internal operation of Baicheng Travel Network: the revelation of a personal experience

When exploring the reputation of Baicheng Travel Network in the industry, as a witness who has close ties with the company, I decided to share some little-known stories here to reveal the operating mode and employee experience behind it. Please look at this shocking picture, which reveals the core of some problems:

Nail attendance record in December: overtime work and meager compensation

My wife's 100-mile work record shows that the average working hours in December are far beyond the norm, and I don't get off work until 11: 40 pm, not including the neglected one-hour lunch break at noon. The actual working hours are as high as 13 hours a day, although 20 yuan's "meal supplement" is insignificant in Beijing. There is no overtime pay for overtime work, and the rest is also deprived. Since 2016, Baicheng seems to turn a blind eye to labor laws and regulations.

Compensation and treatment: missing rights and injustice

In the past, employees who left the company were compensated, but the amount was meager. After the basic salary was multiplied by the working hours of the leave, they could only get 30% or 40% of the cash, and the rest were paid in the form of company product vouchers, and the purchase of tourism products or visas was restricted. It is undoubtedly a kind of exploitation for those positions that could have reached 5K or even higher.

Working Environment and Management: Sacrificing Profession and Staff Morale

During the Double Eleven period, employees turned around for a long time, but after the listing, Baicheng did not share the fruits of success, did not share dividends, and even canceled the annual meeting. In the visa industry, which needs professionals, the company reduces costs by squeezing old employees and introducing interns. Intern's mistakes occur frequently, from data security to basic business knowledge, which reflects the negligence of company training.

Internal contradiction and salary system

The frequent adjustment of the royalty system makes employees tired of coping, and the behavior of withholding money leads to frequent wage payment problems. The internal competition and nepotism of the company are serious, and sometimes even the interests of employees are sacrificed to cater to the interests of suppliers. This practice undoubtedly damages the loyalty and enthusiasm of employees.

Conclusion: A travel giant who lacks professionalism and fairness.

The internal problems of Baicheng Travel Network are far more than that. From the neglect of employees' rights and interests to the professionalism of customer service and the confusion of internal management, it is revealed that it is not a company famous for its professionalism and fairness. Although the service attitude towards customers is good, the treatment and respect for employees obviously need to be improved.

The above is my personal experience and observation, and I hope it can provide some reference for those friends who are considering working in Baicheng Travel Network. The real face of the company may be far more complicated and multifaceted than it seems.